Privacy Policy – Office of Jen Craft MP

This Privacy Policy explains how the Office of Jen Craft MP collects and uses personal data, the legal basis for doing so, and your rights in respect of your personal data.

As your Member of Parliament, it is important that I can keep in touch with constituents about parliamentary work, undertake casework on your behalf, and seek your views on local and national issues.

Data Controller

The Office of Jen Craft MP is the data controller for the personal data processed in the course of parliamentary duties.

Contact details:
House of Commons
London
SW1A 0AA

Email: jen.craft.mp@parliament.uk

Telephone: 0207 219 7830

Data Collection and Use

We will only collect and use personal information for the specific purpose for which it has been obtained.

This may include:

  • Responding to correspondence and enquiries
  • Undertaking constituency casework
  • Communicating with constituents about parliamentary work
  • Conducting surveys or gathering views on issues

When you contact us, complete a form, or respond to a survey, you may be asked to provide personal information such as your name, address, contact details, and details of your enquiry.

In some cases, particularly for casework, you may provide sensitive personal data (such as health or other personal circumstances). This information will only be used where necessary and in accordance with data protection law.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Public task – where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the MP
  • Consent – where you have given clear consent (for example, for electronic communications)
  • Legitimate interests – for administrative, IT, and security purposes

Where special category data is processed, we rely on:

  • Explicit consent; or
  • Substantial public interest

Communications

We may contact you by post, email, telephone, or text message about parliamentary work and activities.

  • We may write to you by post in connection with the role of a Member of Parliament and to promote democratic engagement.
  • We will only send electronic communications (such as email or SMS) where you have provided consent.

You may withdraw your consent or unsubscribe from communications at any time by contacting us using the details above.

Casework

If you ask us to take up a case on your behalf, we will use the information you provide to advocate on your behalf.

This may involve sharing your information with:

  • Government departments
  • Local authorities
  • Public bodies or other relevant organisations

We will only share the minimum amount of information necessary to progress your case.

Sharing Your Information

We may share your personal data where necessary in the following circumstances:

Casework and enquiries

With organisations able to assist in resolving your issue.

Service providers

We work with third-party providers who supply IT systems, website hosting, and administrative support. These providers process data only on our instructions and are subject to appropriate security obligations.

Legal obligations

We may disclose personal data where required to comply with legal obligations or to prevent fraud or crime.

We will not share your personal data with other organisations for their own purposes without your consent.

International Transfers

Where it is necessary to use service providers outside the UK, we will ensure appropriate safeguards are in place to protect your personal data.

Retention of Personal Data

We will only keep your personal information for as long as it is necessary to fulfil the purposes described in this policy.

  • Casework data will be retained for as long as required to resolve your enquiry
  • Communications data will be retained until you ask not to be contacted further

We will regularly review the personal information we hold to ensure that its use is necessary and proportionate.

IP Addresses and Cookies

When you visit this website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited

This information is used to maintain the security of the website and improve its performance.

Cookies may also be used to enhance your experience. You can control cookies through your browser settings.

Your Rights

You have a number of rights under data protection law, including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request erasure or restriction of processing
  • The right to object to processing
  • The right to data portability (where applicable)

You may exercise your rights by contacting us using the details above.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.